"How does this work, anyway?"
No one teaches you how to work with creatives. Creatives aren't even taught how to work with creatives - but not to worry!
Clients tell me I'm easy to work with - probably because I incorporate best practices honed over 20 years as a designer.  Acclaimed designer Bonnie Siegler wrote a book on how to optimize the creative process. It's called Dear Client and I agree with almost everything in it.  Below is a super-condensed combination of her tips and mine.

Save time, money and sanity!

The best way to reach me is by email. My preference is a single client point-of-contact who consolidates feedback and communicates goals on behalf of others who might be involved. 
Send details such as timeframe, audience, distribution method and your intended look/feel.  Email text in its final form and tell me if you'd like to replace legally risky images with free/low-cost alternatives.
Billing hourly puts clients in the driver’s seat, since revision cycles are up to you. I work with a variety of budgets and timeframes (rush fees may apply). Ask me about nonprofit rates and discounts for speedy payments.
When giving feedback, ask if something can feel sunnier instead of telling a designer to make it yellow. We've got solutions you're not aware of!  Also, beware of crowdsourcing feedback. Well-intentioned (but ultimately unhelpful) advice drives many projects off course and off budget.
Want to edit?  Designers use software most people don't have. So while I can build a project in Google Slides, the design capabilities are limited and the results may not meet your needs.
Ask questions. Lots of them! Please!
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